HCSA Website

Go to content
USEPA Lead & Copper Rule Revision - What You Need to Know
Lead Service Line Inventory and Replacement
The Lead and Copper Rule Revisions (LCRR) requires every waterworks to develop an inventory of their water service line materials on the public side of (before) your water meter and your private service line between the water meter and your  home, school or building by October 16th, 2024.

Recieve a $10.00 credit to your water account by using the mobile app to help us identify the type of service line pipe material where it enters your home or business. Just use your phone to access the app using the QR Code below or simply click this link:   https://survey123.arcgis.com/share/6ddec98e7b074521b533670d1740b57b
To be eligible, your home or business must ahve the original water service line and installed or the home or business was built before 1988.

You may contact our customer service representatives at (434) 575-4240 between the hours of 8:30 am and 4:00 pm, Monday through Friday.

HCSA provides Emergency Services after hours for service interruption, water leaks or sewer blockages. Please notify us before you call a plumber.  

You may contact our Emergency personnel at
(434) 222-7798 in the event of an issue with interrupted service,   


The HCSA Business Office is open Monday Through Friday
and complies with the

Normal Business Office Hours are Monday - Friday
8:30 am - 4:00 pm.

HCSA Business Office Hours are from 8:30 to 4:00 PM Monday through Friday.

HCSA celebrates all state holidays and observances. HCSA offices will remain open to the general public by appointment only. We encourage that you call or email our customer service agents at: (434) 575-4240 or customerservice@hcsa.us. You may discuss your billing and service questions by phone or you can schedule an appointment to speak in person to a customer service agent.   

The HCSA Business office will continue to provide services to our customers through our website for bill payment and customer service inquiries. All necessary forms and service applications are available for download or on our website.
 Our Mission
 To provide quality water and wastewater services that meet all applicable standards at a reasonable cost to satisfy the needs of existing and future customers.

Our Vision
 Provide high quality services to our customers at affordable rates with outstanding customer service.


The Halifax County Service Authority (HCSA) provides drinking water and wastewater services to South Boston, Halifax, Clover and Virginia Intenational Raceway and Halifax County.

Our drinking water comes from the Dan River and is fully treated at our Leigh Street Water Filtration Plant in South Boston. The drinking water produced meets and exceeds all Federal and State water quality standards, providing water that is clean, healthy and safe to drink. HCSA maintains over 200 miles of water and wastewater service and collection system infrastructure.

HCSA Board of Directors Meeting

HCSA is governed by a seven (7) member board of directors who assure that all operations are funded through revenues generated solely by fees and usage charges.

Meeting Dates for 2024
(All meetings start at 3:30 PM)

2529 Houghton Avenue
South Boston, VA 24502

NOAA/NWS Hydrologic Prediction Service
Any Questions or Comments?

Please Feel Free to Contact Customer Service

Back to content