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You may contact our customer service representatives at (434) 575-4240 between the hours of 8:00 am and 4:00 pm, Monday through Friday.

HCSA provides Emergency Services after hours for service interruption, water leaks or sewer blockages. Please notify us before you call a plumber.  

You may contact our Emergency personnel at
(434) 222-7798 in the event of an issue with interrupted service,   


The HCSA Business Office is open Monday Through Friday
and complies with the

Normal Business Office Hours are Monday - Friday
8:00 am - 4:00 pm.

HCSA Business Office Hours are from 8:30 to 4:00 PM Monday through Friday.

HCSA celebrates all state holidays and observances. HCSA offices will remain closed to the public and we encourage that you call or email our customer service agents at: (434) 575-4240 or customerservice@hcsa.us   

The HCSA Business office will continue to provide services to our customers through our website for bill payment and customer service inquiries. All necessary forms and service applications are available for download or on our website.

Request for Proposals for Engineering Services

The Halifax County Service Authority (Authority) is seeking proposals from qualified engineering firms to provide professional engineering services under a term contract on an as-needed basis. The Authority provides water and sewer services to residents and businesses in portions of Halifax County and the Towns of Halifax, and South Boston.
Detailed proposals for this contract can be obtained by contacting the Authority by phone at 434-575-4240, by email mestes@hcsa.us or by downloading the proposal from the Planning/development/procurement page on the www.hcsa.us website or from the provided link below:

Selection of firms shall be based upon the criteria established in the proposal and will be in accordance with the Procurement of Professional Services under the Virginia Public Procurement Act.  MBE/WBE owned firms are encouraged to submit their qualifications. The Halifax County Service Authority is an Equal Opportunity Employer.
HCSA will begin billing all customers on a monthly billing cycle. Please be aware that your payment is now due monthly.
Automatic draft payments will be drafted each month rather than bi-monthly.

Base rates for commercial and residential customers were approved in June of 2021 with an effective date of July 1, 2021.
The new residential monthly base rates for water and sewer will not implemented until January 1, 2022 (February 2022 monthly billing cycle).

The Halifax County Service Authority (HCSA) provides drinking water and wastewater services to South Boston, Halifax, Clover and Virginia Intenational Raceway and Halifax County.

Our drinking water comes from the Dan River and is fully treated at our Leigh Street Water Filtration Plant in South Boston. The drinking water produced meets and exceeds all Federal and State water quality standards, providing water that is clean, healthy and safe to drink. HCSA maintains over 200 miles of water and wastewater service and collection system infrastructure.

HCSA Board of Directors Meeting

HCSA is governed by a seven (7) member board of directors who assure
that all operations are funded through
revenues generated solely by fees and usage charges.

The next scheduled HCSA Board Meeting will be held on
Thursday, April 21, 2022 at
3:30 PM

HCSA Meeting Room
2529 Houghton Avenue
South Boston, VA 24502

 Our Mission
 To provide quality water and wastewater services that meet all applicable standards at a reasonable cost to satisfy the needs of existing and future customers.

Our Vision
 Provide high quality services to our customers at affordable rates with outstanding customer service.


NOAA/NWS Hydrologic Prediction Service
Any Questions or Comments?

Please Feel Free to Contact Customer Service

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